Our Board of Directors
Your Association is lucky to have another group of outstanding volunteers to lead Insurors of Tennessee in 2018. This group is filled with individuals who are successful business owners, community leaders and industry experts. All of which helps make them prepared to lead.
Chris Allison, CIC
Chris is a principal agent with The Allison Insurance Group, Inc., in Jackson. He received his Bachelor degree from Union University in Jackson, and began his insurance career in 1990. He received his CIC certification in 2008. He formerly served Insurors as Young Agents Chair, Secretary and a Director of Region I. A true believer of community involvement, Chris is a member of the Rotary Club, serves on the Boards of the Jackson State Community College Foundation and the Exchange Club Carl Perkins Center for the Prevention of Child Abuse, and serves on the Union University Business School and West TN Business College Advisory Committees. Past involvement includes Northside UMC Trustee and Chair of the Trustees, Rotary Club Board, Jackson Chamber of Commerce Board and Committees, Leadership Jackson Alumni Association Board, Boys and Girls Club Board and past Chair, along with many other community related groups and events. Chris lives in Jackson with his wife Suzanne, and their daughter Ashlee.
John McInturff III, ARM
IMMEDIATE PAST PRESIDENT
John is the president and managing partner at McInturff, Milligan & Brooks in Greeneville and serves as the Immediate Past-President of Insurors of Tennessee. A Greeneville native, John graduated from Greeneville High School in 1981. He attended the University of Tennessee in Knoxville, earning his B.S. in Business Administration in 1985. He began his insurance career with USF&G in 1986 and joined Bennett and Edwards in 1988 where he later became president. In 2006 the Tri-State Claims division of Bennett and Edwards merged with McInturff, Milligan & Brooks to form the current agency. John’s contributions to Insurors include serving as Young Agents Chair, Director of Region III, VP of Region III and Secretary. In addition to his involvement with Insurors, John is a past President of the Kingsport Jaycees, past president of the HVFC Soccer Club and has been involved with Junior Achievement of Tri-Cities, the Kingsport Rotary-Sunshine Club, and is a member of First Presbyterian Church. He and his wife Tonya reside in Kingsport and have two children, Lauren and Lindsey.
VICE PRESIDENT OF REGION II AND INCOMING PRESIDENT
Joe is the Chief Manager of V. R. Williams & Company in Winchester and serves as the Vice President of Region II. After leaving his hometown of Charlotte, Joe went on to graduate from Wingate University in Wingate, North Carolina, with a B.S.B.A. in Business Management and a minor in Economics. In 1982 he started with Maryland Casualty Company, serving as a Market Manager. In 1988 he left the company side to begin working with independent agencies. He previously served on the Insurors Board as a Director of Region II and as Treasurer. Outside of his work with Insurors, he also has served on the executive board of the local community development center for over 15 years and is an avid duck hunter. He currently resides in Bell Buckle with his wife Jenny, who is the mayor of the town. They have two daughters, Hannah Kay who graduated from Wake Forest and from the University of Tennessee College of Law, and Sarah Ashleigh who graduated from Auburn University with a Masters in Accountancy and as a CPA.
VICE-PRESIDENT REGION III
Bob is a co-founder and principal agent of McIntire & Associates Insurance and Real Estate in Cleveland and serves as a Vice President of Region III. He graduated from Lee College in Cleveland with a degree in Business Administration and he and his father founded their agency in 1981. He previously served on the Insurors Board as a Director of Region III. In addition to his work with Insurors, Bob serves as chairman of the Economic Development Council for Cleveland/Bradley County, is a member of the Industrial Development Board of Cleveland/Bradley County, a trustee for the Cleveland State Community College Foundation, and is the treasurer and a board member for Life Bridges Inc. He also volunteers on the Stewardship Committee at First Baptist Church where he and his wife, Melinda, along with their children, Robby and Emily, are members.
Norfleet Anthony, III
VICE PRESIDENT REGION I
Norfleet is the president of S.N. Anthony, Inc. in Ripley, and serves as Vice President of Region I. Born and raised in Ripley, after high school he attended the University of Tennessee. He began his insurance career by joining the family agency in 1982. He furthered his industry education by attending the Allstate, Travelers and USF&G producer schools. He formerly served on our Board as a Director of Region I. In addition to his service with Insurors, Norfleet is a member and lay leader of First United Methodist Church Ripley, a District Trustee for the Mississippi River District of the United Methodist Church, Co-Chair the Pension & Benefits Board for the Memphis Conference of the United Methodist Church and Member and Past President of the Ripley Rotary Club. He and his wife Amy have four children, Sy Anthony and Katherine Anthony Leake, and Rachel and Elizabeth Harpole. Norfleet's daughter Katherine and her husband Chad have also had their first child, Norfleet's grandson Jackson Henry Leake.
Lou Moran III
IIABA NATIONAL DIRECTOR
Lou is the president of Inter-Agency Insurance Service in Knoxville, and serves as IIABA National Director and as a member of the Insurpac National Board. He grew up in Knoxville, attending the Webb School and UTK. He began working at Inter-Agency, which his father founded, in 1985 and has been there ever since. Over his insurance career, he has completed many industry schools, including Safeco Personal & Commercial Lines schools and Drake University’s Insurance School. Through his career, he has served on multiple Insurors committees, was a Board member in 1996, 2002-2004 and served as President in 2014. In addition, he served as President of the Insurors of Knoxville local board in 1996. He was named Young Insuror of the Year in 1994 and Insuror of the Year in 2006. Outside of his work with Insurors, Lou is very active in his community, serving on the Webb School Board of Trustees and having served on Boards for the Tennessee Stage Company, RiverFest BBQ Contest, ArtFest, Leadership Children’s Hospital, Knoxville Area Chamber Partnership, ChildHelp Tennessee, Leadership Knoxville and Webb Alumni Council, among others. He currently lives in Knoxville with his wife, Mimi, and their two children, Lou IV a freshman at UTK and Emily, a Junior at UTK.
Battle Bagley III, CIC, CPA
Battle is a principal agent of Bagley & Bagley in Fayetteville, and serves as Board Treasurer. He earned his BBA in Accounting from Middle Tennessee State University in 1982. After college, he worked for the accounting firm William Puryear & Company until 1987 when he joined Bagley & Bagley. He is now a CIC as well as being a CPA. He formerly served as a Director of Region II for the Association. In addition to his work with Insurors, Battle is a former board member of the Fayetteville/Lincoln County Industrial Development Board and a former board member of the Motlow College Foundation, Lincoln County Museum, and Fayetteville/Lincoln County Chamber. He and his wife Angela have three children, Battle Bagley IV, who lives and works in Chattanooga, John Robert Bagley who is a sophomore in High School and lives at home, and Samantha Bagley Jennings and her husband Ethan who live and work in Fayetteville and are also the parents of Lillian Elizabeth Jennings, Battle and Angela’s granddaughter.
Chip is a producer and the senior vice president of the Murfreesboro office of J. Smith Lanier - a Marsh & McLennan Agency (MMA) company. He serves on the Board as Treasurer, and previously served as Young Agents representative in 2009. He is a 9th generation Murfreesboro native, and earned his Bachelor of Arts from MTSU in 2001. He began his career in the industry at Martin & Zerfoss in Nashville after graduating from MTSU. In 2004, he started AGA/Hoover, LLC, an independent insurance agency in Murfreesboro. AGA/Hoover was acquired by J. Smith Lanier & Co. in December of 2007. In January of 2017, J. Smith Lanier was acquired by MMA and currently operates as their Southeast regional HUB. In addition to his work with Insurors, Chip is a graduate of Leadership Middle Tennessee; a founder and Board member of the 100 Club of Rutherford County; and has served on the Boards of Murfreesboro Main Street, Inc., Oaklands Association, American Heart Association and the Rutherford County Domestic Violence Shelter. In addition to serving on the MTSU Insurance Liaison Committee, he has served on several insurance company agents advisory committees. He and his wife, Aimee Eleanor Hoover, also volunteer with the Webb School Parents Association, The Discovery School at Bellwood and St. Paul’s Episcopal Church. They have three children, Sawyer, Eleanor and Cecilia, and are expecting a new baby girl in May of 2018.
DIRECTOR OF REGION I
Stephen is the Vice President of Hollis & Burns Insurance and Risk Management in Memphis, and serves as a Director of Region I. A Cincinnati native, he earned his Bachelor degree in Integrated Marketing Communication from Winthrop University. He began his insurance career with The Hartford in 2001 as a rater. He was then promoted to underwriting and later small commercial sales representative. Stephen moved to Memphis in 2005 and was hired by Hollis & Burns in 2006. He is a member of the Insurors of Memphis and served as president and on the local board. He was named Insurors Young Agent of the Year in 2012. Outside of his work with Insurors, he volunteers with Make-A-Wish and enjoys skiing. He and his wife Samantha Sherry have three dogs, Olive, Soup and Stew.
DIRECTOR OF REGION I
Tommy is the president of White & Associates in Dyersburg, and serves as a Director of Region I. He is a native of Gibson County and has lived Dyersburg for the past 12 years. He earned a B.S. in Health and Human Performance with a concentration in Sports Management and a B.S. in Business Administration from the University of Tennessee at Martin before starting at White and Associates Insurance in May 2004. Inside the industry, he has been active with the Insurors of Northwest Tennessee, the Safeco Southeast Advisory Council, the Southern Trust Insurance Tennessee Advisory Council and the Allstate Southern Region IA Advisory Board. In addition to his work in insurance, he is an active member and former president of the Dyersburg Kiwanis Club and the Dyersburg Kiwanis Duck Blast Committee Member, a board member and Foundation Board member for the McIver’s Grant Public Library in Dyersburg, an advisory board member for Tennova-Dyersburg Regional Medical Center, a board member and membership chair for the Dyersburg-Dyer County Chamber of Commerce, and a former board member of the Tennessee Rehabilitation Center in Dyersburg and former Annual Fund Chair for DSCC. He and his wife, Whitney, have been married for 11 years and have three children, Edie who is 6, Woods who is 4 and Bennett who is 3. They are active members of the First United Methodist Church in Dyersburg and enjoy spending time at the lake, going to the beach, and watching UT football.
DIRECTOR OF REGION I
Keith is the director of marketing for Jamieson & Fisher, Inc. in Covington and serves as a Director of Region I. Born and raised in Covington, he received his Bachelor of Business Administration from Lambuth College in Jackson in 1980. His insurance career began while he was still in high school, as he began working for the agency taking pictures and measuring properties to be insured. He earned his license at the age of 18, and is probably one of the youngest students ever to attend the famous Chuck Bidek licensing schools. After graduating from college, he began his full time career at the agency in Personal Lines Sales and then moved to Personal Lines Manager, and then to his current position of Marketing Manager. He earned his CIC designation in 1987 and his CRM in 2002. In addition to his work with Insurors, Keith has served as an Alderman for the City of Covington, as a Founding Board Member of CASA of Tipton County (Court Appointed Special Advocate), a Board member and lifelong member of First United Methodist Church in Covington, a member of the Industrial Development Board for Tipton County, a Volunteer Fireman for 37 years and a Keystone Insurers Group Partner. His wife, Grace Phelps, passed away in 2016, but her memory lives on through Keith and their children – Dustin and Catherine, and three granddaughters, Georgianne, Molly Kate and Charley.
Matt Swallows, CIC, CRM
DIRECTOR OF REGION II
Matt is the President of the Swallows Agency in Livingston, Cookeville and Smithville, and serves as a Director of Region II. He earned a degree in Finance from Tennessee Tech University and started his insurance career with Aetna in 1999. In 2001 he started with Swallows Agency, and has since earned his CIC designation (2007) and his CRM designation (2010). In addition to his work with Insurors, Matt served as the Mayor of Cookeville from 2010-14, and has served on the Cookeville Regional Medical Center Board of Directors. He currently serves as the Chairman of the Cookeville/Putnam County Sports Council and the Cookeville/Putnam County Chamber, and on the board of the Putnam County YMCA. He is married to Kelly Swallows, who is the VP of Operations for the agency, and they have two children, Channing who is six and Xavier who is four.
Christy E. Jones, CISR, CAPI
DIRECTOR OF REGION II
Christy Jones oversees the Affluent Division and is the Personal Lines MGA Manager for Martin & Zerfoss, Inc. in Nashville, and serves a Director of Region II. Christy is originally from Chicago, where she began her insurance career before moving to Nashville and joining Martin & Zerfoss over twenty years ago. She obtained her CISR designation in 1997 and her CAPI designation from Chubb Insurance at the Wharton School of Business in 2015. She has also attended the Chubb Agency Business School at Vanderbilt University and holds a seat on Chubb’s Agent Advisory Council. An active participant with the Insurors of Nashville local board, she has also worked with the group's Pencil Partner Council, which supports Tom Joy Elementary School. Christy lives in Mount Juliet with her two sons, Jonathan who is 15 and Nicholas who is 13. In her spare time, she enjoys traveling to take part in new adventures around the world with her family.
DIRECTOR OF REGION II
John is a principal agent of Lester, Greene, McCord & Thoma, and serves a Director of Region II. He was born in Manchester and raised in Tullahoma. He graduated from MTSU with a major in Finance and minors in Business Law and Insurance, and has held his CIC designation for over 25 years. He began his career in the industry with Lamborn Insurance in 1984, and joined Lester & Greene Insurance in 1989. Lamborn was acquired by the agency in 1992, and in 1994 John became a partner and the agency became Lester, Greene & McCord. A merger with the E. B. Thoma agency in 2016 gave the agency its present name and partnership. In addition to his work with Insurors, John volunteers with the Highland Rim Kiwanis Club, Tullahoma Chamber of Commerce and serves on the board of the Tullahoma Area Economic Development Corporation. He formerly served as treasurer for the United Givers Fund and Hospice of the Highland Rim, on the MTSU Insurance Liaison Committee, Lakewood Golf & Country Club committees and many carrier advisory boards. He has been married to his wife Michelle Boehm McCord for 32 years, and they have two children, son Davis who now works for the agency after 5 years with Auto-Owners, and daughter Anna who works with Tractor Supply Company in Brentwood.
Kym Clevenger, CPCU, CACW
DIRECTOR OF REGION III
Kym is the President of The Assurance Center in Knoxville, and serves as a Director of Region III. She is a Knoxville native, and earned her Bachelor of Arts in Biology, Zoology and Medical Technology from The University of Tennessee at Knoxville. She is also a Registered Nurse. She joined the agency in 1996 and earned her CIC in 2001, CPCU in 2007 and CAWC in 2013. Outside of her work with Insurors, Kym is President of the Associated Construction Women, a member of the Knoxville Figure Skating Club and recently graduated from the Knoxville Police Department Citizen’s Police Academy. She and her husband, Dr. Donald Erdman III, live in Knoxville with their dog Betty.
DIRECTOR OF REGION III
Tim is the Owner and President of Edwards, Tipton, Witt Agency in Kingsport, and serves as a Director of Region III. He is a Kingsport native and graduated from East Tennessee State University in 1982 with a degree in Business. He has worked in the agency for over 35 years. He is a longtime member of the Kingsport Chamber of Commerce and enjoys working with local children's charities. Tim has three children, Kristen Witt Sharp, Kayla and Landon, who also works in the agency as a producer.
DIRECTOR OF REGION III
Mark is the president of Sunbelt Insurance Group, and serves as a Director of Region III. A native of Chattanooga, he graduated from the Baylor School in 1981 and attended the University of Georgia before earning his B.S. degree from the University of Tennessee at Chattanooga. Mark joined the agency in 1987 and purchased it in 2011. He has completed the Appalachian State University Insurance Executive Program and Drake University Insurance Program. He is a past president of the Insurors of Chattanooga local board and earned their Insuror of the Year award in 2002. He formerly served on the Insurors of Tennessee Board from 2003-05. Outisde of his work with Insurors, Mark is a member of the Chattanooga Downtown Rotary. He is married to Lorrie Slater, and between them there are five children (Timothy, Jaime, Tori, Alexa and Matthew), a daughter-in-law (Cary), and two granddaughters (Ivie and Violet) by daughter Jaime. They reside in Chattanooga.
YOUNG AGENT DIRECTOR
David is a principal agent and co-owner of RSS Insurance in Chattanooga, and serves as the Young Agents Representative to the Board. A native of Athens, Georgia, he did the “unthinkable” and went across state lines to college at UTK, where he earned a Bachelor of Business Administration degree in Finance and Spanish. He then went on to complete the Master of Science in Risk Management and Insurance program at Florida State University. After completing his undergraduate studies, he worked as an insurance broker for eight years and helped found a tech company in 2011. He has now made Chattanooga his home and has been with RSS since the beginning of 2013.